Frequently Asked Questions
Shipping
How long will my order take to arrive?
Delivery times vary depending on the product:
- Scarves & Shawls and Beach Sarongs — These are posted directly from Ireland by us. Irish orders typically arrive in 2–4 business days. International orders may take 5–10 business days.
- Tony's T-Designs — These are printed and fulfilled by Printful. Orders are shipped from the nearest distribution centre — US orders ship locally within the USA, and European orders ship locally within Europe. Delivery typically takes 3–7 business days after production (2–5 business days).
- All other products (Phone Accessories, Health & Wellness, Travel & Holiday, Clothing & Accessories) — These are shipped directly from our manufacturers. Delivery typically takes 7–15 business days.
Do you ship internationally?
Yes! We ship worldwide. Delivery times and shipping costs will vary depending on your location and will be calculated at checkout.
Will I receive a tracking number?
Yes, once your order has been dispatched you will receive a confirmation email with your tracking information.
Returns & Refunds
What is your return policy?
We offer a no-risk 30-day return policy. If you are not completely satisfied with your purchase for any reason, simply contact us within 30 days of receiving your order and we will make it right — whether that's a replacement, exchange, or full refund.
How do I start a return?
Simply contact us through our Contact page within 30 days of receiving your order and we'll guide you through the process. No hassle, no stress.
Are there any items that cannot be returned?
For hygiene reasons, certain health & wellness products may not be eligible for return once opened. Please contact us if you have any questions about a specific item.
Payments
What payment methods do you accept?
We accept all major credit and debit cards including Visa, Mastercard, and American Express, as well as PayPal. All transactions are secure and encrypted.
Is it safe to shop on your website?
Absolutely. Our store uses industry-standard SSL encryption to keep your personal and payment information completely secure.
Orders
Can I change or cancel my order?
If you need to make a change or cancel your order, please contact us as soon as possible through our Contact page. We'll do our best to accommodate your request before the order is dispatched.
I received a damaged or incorrect item — what should I do?
We're sorry to hear that! Please contact us immediately with a photo of the item and your order number and we'll resolve it for you right away.
Still have a question?
Don't hesitate to get in touch — we're always happy to help!